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Shipping and Returns


Shipping

We offer free shipping on all orders within Australia.  
Express shipping within Australia additional $20.
Standard International orders are a flat rate of $40 for Australia Post Express Service.

We use Australia Post registered service with signature on delivery. Orders within metro areas usually deliver within 3-5 business days.  Regional areas, QLD and WA will take between 3-6 business days. 

International orders may take 3-10 business days depending on location. 

Exchanges & Returns

If you wish to return or exchange your cape you must make contact within 7 days of receiving your purchase. Please email tabatha@alloracapes.com.au to notify us of your intent to exchange or return.  

No refunds are given on sale items. 

All returns must be received within 7 days unworn, with all original packaging attached.  

Return to - 

Allora
P.O. BOX 779
Port Melbourne  VIC   3207
Australia

If you have any questions please email tabatha@alloracapes.com.au or phone +61 (0)402 118 039.

International Exchanges & Returns 

We are happy to offer an exchange or a refund. Please make contact within 7 days if you wish to return. 

International orders are a flat rate of $40 for Australia Post Express Service.  

Faults

If you find a fault with your garment when you receive it please contact us immediately via email tabatha@alloracapes.com.au and we will organise a replacement for you.